FAQs
Frequently Asked Questions
OTOA W-9
OTOA W-9
Invoices and paying for OTOA training or services
Where can I get a W-9?
Pay by Credit Cards
Can I pay by check?
Our agency does not accept emailed or electronic invoices... now what?
I registered for a training course and did not receive an invoice
I have an invoicing / payment question
User Accounts
User Account
Organization Administrators
What is an Organization Administrator & why is this important?
OTOA Membership
Is membership required to attend OTOA training ?
Hosting an OTOA Trainings Course Questions
How do I host an OTOA training class?
Cancellation Policy
OTOA Cancellation & Refund Policy
How do I obtain my training certificates
Steps to get your training certificates
Contacting the OTOA Staff
I have a question and I would like to speak to someone.
Pandemic Policy
OTOA Pandemic Plan