Exhibitor Frequently Asked Questions
Ohio Tactical Officers Association

2027 Vendor Frequently Asked Questions

Answers to common questions about registration, billing, insurance, booth setup, Vendor Live-Fire, the New Product Showcase, RIP-IT, hospitality, shipping, and exhibiting at the OTOA Tactical Operations & Public Safety Conference.

Registration & Billing

Do I have to pay online when I register?

No. Payment is not required when you submit your vendor registration.

All vendor registrations are reviewed for accuracy and approved by the OTOA Vendor Show Director before an invoice is processed.

Once approved, the invoice is sent to the individual identified during registration as the company’s billing contact.

How long does it take for my vendor registration to be reviewed?

Vendor registrations are generally reviewed within 48 hours after the online registration is completed.

Once approved, your registration will move forward for invoicing and your company may be added to the registered vendor listing.

When will I receive my invoice?

Invoicing for registered vendor companies will begin March 1, 2027 and will continue through the start of the conference in June.

The invoice will be sent to the billing contact listed during vendor registration.

Can I pay my vendor invoice with a credit card?

Yes. Vendor invoices may be paid by credit card.

A 3% convenience fee is added to credit-card transactions.

If you would like to pay your invoice by credit card, contact the OTOA office at office@otoa.org.

OTOA will convert your invoice to a credit-card payment invoice and provide the appropriate payment option.

Is my exhibition space guaranteed when I register?

No. Completing the online registration does not guarantee exhibition space.

Vendor Exhibition space is not guaranteed until payment is received.
Are there cancellation fees or penalties?

OTOA does not charge a separate cancellation fee or penalty for cancelling a 2027 Vendor Exhibition registration.

However, refund eligibility is based on the date OTOA receives the cancellation. Please review the Exhibition Space Cancellation Policy below for applicable refund deadlines.

What is the Exhibition Space Cancellation Policy?

The following cancellation policy applies to 2027 Vendor Exhibition space:

FULL REFUND
Cancellations received on or before April 30, 2027 are eligible for a full refund.
NO REFUND
Cancellations received on or after May 1, 2027 are not eligible for a refund.

Questions regarding a cancellation may be directed to the OTOA office at office@otoa.org or (216) 701-6171.

Did Vendor Exhibition pricing increase for 2027?

No. Vendor Exhibition pricing remains unchanged for 2027.

Certificate of Insurance (COI)

Is a Certificate of Insurance required to exhibit?

Yes. All exhibitors are required to provide a current Certificate of Insurance (COI) as part of their conference participation requirements.

Requiring a Certificate of Insurance is a standard insurance and risk-management requirement for exhibitors participating in trade shows, conferences, and similar events.

You do not need to upload your COI while completing the initial vendor registration.

After registration, the COI requirement will appear as an action item on your OTOA user dashboard.

What are OTOA's Certificate of Insurance requirements?
  • Submit the COI at least 30 days before the event
  • General Liability: minimum $500,000 per occurrence
  • OTOA must be named as Additional Insured
  • A Waiver of Subrogation in favor of OTOA must be included
  • Automobile Liability for vehicle displays: minimum $300,000 per occurrence
  • Workers’ Compensation is required if your company has employees
  • Insurance coverage must be active during the conference dates
  • COIs may be uploaded as a PDF, JPG, or PNG
Where do I upload my Certificate of Insurance?

Upload your Certificate of Insurance through your OTOA user dashboard.

Log in at: otoa.org/login

Uploading the COI through your dashboard helps ensure that the document is properly associated with your company’s exhibitor registration.

Who should I contact with insurance questions?

Contact the OTOA office:

Email: office@otoa.org
Phone: (216) 701-6171

Vendor Exhibition

How many attendees are expected at the 2027 conference?

OTOA expects 1,800+ attendees at the 2027 Tactical Operations & Public Safety Conference.

Is the Vendor Exhibition a one-day event?

Yes. The 2027 Vendor Exhibition takes place on Tuesday, June 15, 2027.

The Vendor Exhibition is scheduled from 9:00 AM to 4:00 PM.

When can exhibitors set up their booths?

Monday, June 14 setup times vary by exhibition area:

  • Kilimanjaro Sponsors Ballroom: 12:00 PM – 10:00 PM
  • River Rooms & West Pathway: 2:00 PM – 10:00 PM
  • Kalahari Ballroom: 6:00 PM – 10:00 PM

Additional setup for all exhibition areas is available Tuesday, June 15 from 7:00 AM to 9:00 AM.

When must exhibition materials be removed?
ALL VENDOR EXHIBITION ITEMS MUST BE REMOVED FROM THE EXHIBITION AREA BY 5:00 PM ON TUESDAY, JUNE 15, 2027.
Can exhibitors select their own booth location?

No. Booth placement is coordinated by the OTOA exhibitor team.

Booth numbers are assigned after payment is received.

Questions regarding booth placement may be directed to Terry Graham at terry.graham@otoa.org or 419-656-0440.

Packages, Badges & Lead Retrieval

What is included with a standard exhibition space?
  • 8' skirted table
  • Pipe and drape
  • Two chairs
  • Wastebasket
  • Carpet
  • Wi-Fi
  • Box lunches with bottled water
  • Minimum of two exhibitor badges
Can I purchase additional exhibitor badges?

Yes. Additional exhibitor badges are $60 each and include a box lunch.

Can exhibitors scan attendee badges?

Yes. Every attendee badge includes a QR code that exhibitors may scan for lead generation.

Exhibitors may create a free OTOA account or log in to their existing account to use the badge-scanning functionality.

Watch the badge-scanning instructional video here: Badge-Scanning Video.

Shipping

Who handles exhibitor shipping and booth services?

OTOA uses Smith Expo for exhibitor shipping and booth-service support.

Smith Expo provides exhibitor service information, shipping instructions, furniture ordering information, and related show services for OTOA exhibitors.

Vendors should review the official shipping information before sending any booth materials to the conference.

View Smith Expo Shipping Information

How do I ship my products to this show?

Vendor Exhibition booth materials, displays, literature, equipment, and other exhibitor freight should be shipped according to the instructions provided through Smith Expo.

Do not assume that materials should be shipped directly to Kalahari Resorts & Conventions. Use the current Smith Expo shipping instructions to confirm the correct destination, labeling requirements, deadlines, and shipping procedures.

The OTOA shipping page provides access to Smith Expo exhibitor resources and shipping information:

Shipping to Kalahari Convention Center / Smith Expo Information

If you are shipping products specifically for the New Product Showcase, review the designated Vendor Showcase shipping instructions because those instructions may differ from standard Vendor Exhibition booth freight.

Lodging

Is lodging included with vendor registration?

No. Exhibitors are responsible for booking and paying for their own lodging.

OTOA provides conference lodging options and booking information for exhibitors attending the conference.

View Conference Lodging Options

Vendor Live-Fire

When is Vendor Live-Fire?

Vendor Live-Fire is scheduled for Monday, June 14, 2027 at the Erie County Conservation Club.

Exhibitor Setup: 3:00 PM
Live-Fire Demonstrations: 4:30 PM – 7:30 PM
BBQ Dinner: 5:00 PM – 7:00 PM

Where is Vendor Live-Fire held?

Erie County Conservation Club
815 Mason Road
East Milan, Ohio 44846

How much is a Live-Fire Demo Space?

A Live-Fire Demo Space is $800.

Does a VIP Vendor Show Table include a Live-Fire demonstration range bay?

No.

VIP VENDOR SHOW TABLE = DISPLAY TABLE ONLY

The VIP Vendor Show Table provides a table for displaying products, equipment, literature, and company materials at Vendor Live-Fire. It does not include a Live-Fire demonstration range bay.

A company wishing to conduct an actual Live-Fire demonstration must separately register for a Live-Fire Demo Space — $800.

Are there ammunition restrictions at Vendor Live-Fire?

Yes.

  • No green tip ammunition
  • No armor-piercing ammunition
  • No Cor-Bon ammunition
  • No steel-core ammunition
  • No full-auto demonstrations

All ammunition is subject to inspection by OTOA range safety personnel.

Rifle suppressors must be properly secured and are subject to inspection.

New Product Showcase

How much does the New Product Showcase cost?

The New Product Showcase is $250.

When does the New Product Showcase take place?

The New Product Showcase provides product exposure during several high-traffic conference periods:

  • Sunday, June 13, 2027: Display and attendee check-in exposure beginning at 4:00 PM
  • Monday, June 14, 2027: All-day General Session exposure
  • Monday Evening: Hospitality Meet & Greet exposure

Showcase products are returned to the company representative on Tuesday, June 15, 2027 before the Vendor Exhibition.

Can I ship products for the New Product Showcase?

Approved non-firearm products may be shipped according to the designated Vendor Showcase shipping instructions or may be hand-carried to the conference.

Do not assume that Vendor Exhibition booth-freight instructions are the same as Vendor Showcase shipping instructions.

Can firearms or ATF-regulated items be shipped for the New Product Showcase?

No. Firearms and ATF-regulated items must not be shipped to Smith Expo or OTOA.

Exhibitors must personally bring any firearm or ATF-regulated display item.

Are active propellants, explosives, or combustible materials permitted in the New Product Showcase?

No. Active propellants, explosive materials, combustible materials, and volatile materials are prohibited.

Only approved inert samples may be displayed.

RIP-IT & Hospitality Nights

What is RIP-IT?

RIP-IT is an attendee-engagement and door-prize program designed to help drive traffic to participating vendor booths.

Participating exhibitor booths receive a custom acrylic QR-code stand. Attendees scan QR codes while visiting participating exhibitors.

How are RIP-IT prizes handled?

Participating exhibitors provide a door-prize item at their booth on Tuesday.

OTOA staff will collect the prize from participating booths during the Vendor Exhibition.

Prizes are awarded during Tuesday evening hospitality after dinner.

RIP-IT is expected to begin at approximately 6:00 PM.

When is Tuesday evening hospitality?

Tuesday evening hospitality begins at approximately 5:00 PM at the Kalahari Convention Center.

RIP-IT follows dinner at approximately 6:00 PM.

Additional Exhibitor Opportunities

Can a vendor Sponsor an Officer?

Yes. The Sponsor an Officer program is $500.

The sponsorship covers one officer’s full week of conference training.

Sponsor an Officer must be added during vendor registration.

Are hospitality sponsorships available?

Yes. Current hospitality sponsorship opportunities include:

  • Keg Sponsor — $500
  • Coffee Station Sponsor — $500

Coffee Station sponsorship provides visibility during the Monday General Session and during the morning hours of the Tuesday Vendor Exhibition.

Sponsor Social Media & Recognition Benefit

What is the Conference Sponsor Social Media & Recognition Benefit?

This is an additional promotional benefit provided to eligible 2027 OTOA conference sponsors.

Depending on sponsorship level, OTOA may provide your company with social media Sponsor Spotlight features, sponsor logo recognition, conference signage, digital screen recognition, and video-loop exposure during the conference.

The amount and prominence of recognition increases with the sponsorship level selected.

Which sponsorship levels receive these recognition benefits?

Gold, Platinum, Corporate, Premier Corporate, and Title Sponsors receive additional Sponsor Recognition & Visibility Benefits.

Basic, Bronze, and Silver receive website and booth identification only and do not receive the additional recognition benefits described in this section.

What will my company need to provide?

Eligible sponsors should be prepared to provide the following approved company assets:

  • Company Logo — Your current approved logo in the highest-resolution format available.
  • Sponsor Spotlight Images — One (1) to three (3) approved images. At least one image is required.
  • Final Sponsor Video — Only for sponsorship levels that include digital video recognition.
One approved asset set may be used across multiple recognition opportunities. You do not need to create a separate set of images for every individual sponsor feature included with your sponsorship.
Do I need to design the social media Sponsor Spotlight graphics myself?

No. OTOA creates the Sponsor Spotlight graphics in a consistent conference-branded format using the approved logo and images supplied by your company.

OTOA may crop or resize submitted images and apply conference branding as needed. OTOA does not materially change your company logo, products, or approved claims.

What are the image and logo requirements?

Please submit clean, approved, high-quality source files that OTOA can use to create your Sponsor Spotlight materials.

  • Company Logo: PNG, JPG/JPEG, SVG, or PDF
  • Sponsor Spotlight Images: PNG or JPG/JPEG
  • Submit the highest-resolution files available.
  • A transparent-background logo is preferred when available.
  • Avoid screenshots or low-resolution copies taken from a website.

You do not need to submit a finished social media graphic. OTOA will create the final Sponsor Spotlight artwork.

Which sponsorship levels receive digital video recognition?

Digital video recognition is included with the following sponsorship levels:

  • Platinum
  • Corporate
  • Premier Corporate
  • Title Sponsor

Gold Sponsors receive Sponsor Spotlight and other eligible recognition benefits but do not receive the video-loop benefit.

What are the sponsor video specifications?

Sponsors whose level includes digital video recognition should submit a final completed video using the following specifications:

  • Landscape 16:9
  • 1920 × 1080 resolution
  • MP4 format
  • H.264 codec
  • Audio is not required; silent video is acceptable
  • Recommended maximum duration: 30–60 seconds
FINAL VIDEO ONLY: OTOA does not edit, redesign, trim, add branding to, correct, or otherwise modify sponsor-submitted video files.
How do I upload my Sponsor Recognition assets?

After registration, eligible sponsors will use the Sponsor Assets pod on their OTOA Vendor Dashboard.

Inside the Sponsor Assets pod, there will be two separate navigation links:

  • Images / Sponsor Assets Upload — Use this link to upload your company logo and Sponsor Spotlight images.
  • Video File Upload — Use this separate link to upload your final sponsor video if your sponsorship level includes digital video recognition.

Log in to your Vendor Dashboard at: otoa.org/login

When are Sponsor Recognition assets due?
SPONSOR ASSET DEADLINE: MAY 1, 2027

Please submit all required sponsor assets through the Sponsor Assets pod on your OTOA Vendor Dashboard no later than May 1, 2027.

Will I need to upload a different image set for every sponsor feature?

No. One approved asset set may support multiple recognition opportunities included with your sponsorship.

OTOA can reuse your approved company logo and submitted Sponsor Spotlight images across multiple eligible sponsor features.

Vendor Dashboard & Action Items

Why should I continue checking my OTOA dashboard after I register?

Your OTOA user dashboard is where important exhibitor requirements and action items are managed after registration.

Depending on your registration, your dashboard may contain items related to:

  • Certificate of Insurance
  • Exhibitor badges
  • Vendor Live-Fire participation
  • Required forms
  • Registration updates
  • Other exhibitor action items

Sign in at: otoa.org/login

Still have a question?
Contact the OTOA office at office@otoa.org or call (216) 701-6171.