Frequently Asked Questions
Invoices and paying for OTOA training or services
How do I cancel my course registration?
Pay by Credit Cards
Can I pay by check or money order?
Can I pay with a purchase order?
Our agency does not accept electronic invoices... now what?
I registered for a training course and did not receive an invoice
Where can I get a W-9?
I have an invoicing / payment question
I have a question about OTOA training
OTOA Membership
Information about memberships
Cancellation Policy
OTOA Cancellation Policy
OTOA Pandemic Plan
Contacting the OTOA Staff
I have a question and I would like to speak to someone.
How do I contact OTOA staff to answer my questions?
Organization Administrators
What is an Organization Administrator & why is this important?