FAQs
Frequently Asked Questions
OTOA W-9
OTOA W-9
Invoices and paying for OTOA training or services
How do I cancel my course registration?
Pay by Credit Cards
Can I pay by check or money order?
Can I pay with a purchase order?
Our agency does not accept electronic invoices... now what?
I registered for a training course and did not receive an invoice
Where can I get a W-9?
I have an invoicing / payment question
I have a question about OTOA training
How to sign up others from my organization for a user account.
Strategies to Prevent Reimbursements from Being "Lost" in General Funds
Contacting the OTOA Staff
I have a question and I would like to speak to someone.
How do I contact OTOA staff to answer my questions?
OTOA Membership
Information about memberships
Is membership required to attend OTOA training ?
User Accounts and Memberships
User Account
OTOA Membership
Organization Administrators
What is an Organization Administrator & why is this important?
Pandemic Policy
OTOA Pandemic Plan
Cancellation Policy
OTOA Cancellation Policy
How do I obtain my Advanced Training Certificates
Steps to get your course certificate
Hosting an OTOA Trainings Course Questions
Are you tired of sending officers to training and paying for travel and lodging?